I've had the good fortune of taking a class in Peter Coleman's Advanced Consortium on Cooperation, Conflict and Complexity (AC4) @ Columbia University. After that course, I immediately read two of his excellent books The Five Percent: Finding Solutions to Seemingly Impossible Conflic... and Making Conflict Work: Navigating Disagreement Up and Down Your Orga.... They are not breezy reads, but they are excellent. That said, journalist Amanda Ripley does a brilliant distillation of this research at Columbia (and other places) in the long-form article below. It is BY FAR my "most important and useful long read" of 2018. IMHO it should be required reading for every high school student and teacher.
In a time of tribalism, @PeterTColeman1 advises us to complicate rather than simplify each side's narrative and pursue the magic ratio of 3:1, 3 moments of + feelings to 1 moment of - feelings. See “Complicating the Narratives” by @soljourno https://t.co/rgvQh4fonK— Dan Christie (@PsychOfPeace) June 28, 2018